Introduction On How To Sell On Social Media
Struggling to sell on social media?
Yeah, been there.
It's easy to just blast promotions all day, but that turns people off fast.
There's gotta be a better way, right?
This blog will break down key strategies on how to sell on social media without being aggressive.
Seal the deal effortlessly on social media with this guide!
The foundation of social selling is developing rapport and trust with your target audience. You share valuable content, engage in conversations, and position yourself as an expert. This makes people like you and, eventually, want to buy from you. It’s all about going step by step to build enough trust for the customer to come back to you.
Social commerce, on the other hand, is more about direct selling. You use features like shoppable posts and direct messages to make purchases as easy as possible. It's a quick and convenient option.
Want to turn your social media followers into customers who actually are willing to pay for your product? You've got two powerful tools at your disposal: social selling and social commerce. But what's the difference between the two? Let's break it down in a simple table to see which one is the right fit for your startup or small business.
So, how to sell on social media?
The answer depends on your goals. Social selling is ideal for establishing yourself as a thought leader and fostering trust with your audience.
Social commerce, on the other hand, is all about making the sale now. Utilize social media platforms' built-in shopping features to showcase products, run promotions, and drive immediate purchases.
Social media isn't a one-way street. It’s not just about shouting about your product. How to sell on social media is all about having a good chat with potential customers. Answer their questions, respond to comments, and show you're listening. This creates a connection, and people tend to buy from those they know and trust. Building relationships is key to turning likes into sales – that's the magic of social media selling.
Direct Vs Indirect Selling On Social Platforms
How to sell on social media isn’t an easy question to answer, with so much happening on the internet daily. There are two primary tactics to consider: Direct selling and Indirect Selling.
If you're struggling with this balance, consider leveraging the expertise of fractional sales professionals from Activated Scale.
See which approach works best with this comparison table.
Also read Sales vs Business Development: Understanding the Key Differences
Choosing the Right Platform for Your Product
The world of social media is cluttered, so choosing the correct platform is as important as choosing the ideal location for your physical store. Before you open a store and begin selling on social media, consider these important questions to ask yourself:
Know your audience inside out:
It all starts with your target audience. Different platforms are like different neighborhoods – they attract specific demographics. Research which social media platform your ideal customer hangs out generally.
Are they young professionals on LinkedIn or catching the latest trends on TikTok? Understanding your audience's online habits is crucial for picking the right platform to connect with them.
Share content aligning with your product and platform:
Think about the type of content that best showcases your product or service.
Selling handmade jewelry? Stunning visuals on Instagram might be perfect. Offering consulting services? Thought leadership articles shared on LinkedIn could be a strong play.
Consider the platform's strengths and how they align with the kind of content that will resonate with your audience.
Dedicate time for consistent engagement:
Social media is all about engagement, and some platforms are more demanding than others. Can you dedicate a team to churning out daily Tweets or funny Instagram Reels?
If your resources are limited, a platform that thrives on longer-form content, like in-depth blog posts shared on Facebook, might be a better fit.
Keep a tap on your competitors:
See which platforms your competitors are active on and what kind of content they're sharing. This can give you valuable insights into which platforms are most effective in your industry and what kind of content resonates with your target market.
Have patience and be persistent:
Gaining a devoted following requires patience and perseverance. Don't jump on every new shiny social media platform that pops up. Choose a platform you can stick with for the long term, one that aligns with your long-term goals and allows you to nurture relationships with potential customers.
Can you dedicate a team to churning out daily Tweets or funny Instagram Reels? If your resources are limited, you might benefit from the specialized sales strategies offered by Activated Scale.
Now that you've grilled down the essentials for choosing the right platform let's break down the top contenders and see what makes them tick when it comes to selling your products.
Overview of top platforms for selling products
So you’ve got the basic gist of how to sell on social media. But which platform is best for you? Here's a quick rundown of four major contenders and what makes them stand out for selling your products:
Facebook: It's the social network boasting a massive audience across all demographics. It’s basically a bustling online marketplace – perfect for showcasing your products with eye-catching photos and videos. Facebook Groups are another powerful tool. You can join or create groups relevant to your niche and connect with potential customers who are already interested in what you're offering.
Instagram: All about stunning visuals, Instagram is a great fit for products like fashion, beauty products, etc, that pop. Use Instagram Stories and Reels to show off your products in use and establish engaging, interactive connections with your audience. Collaborate with cult- favorite influencers to get your products noticed in front of a targeted audience.
TikTok: The new entrant in the social media league, TikTok is all about short, catchy videos. If your product can be demonstrated or explained in a quick, engaging clip, this platform is something that you should definitely make your presence felt. You can showcase creative product reveals, user-generated content challenges, or behind-the-scenes glimpses of your brand.
Pinterest: It's a visual search engine and a treasure trove for inspiration. If your target audience loves browsing and collecting ideas, Pinterest is a must-consider. Create eye-catching product pins that link to your website and showcase how your products can be used.
Advantages of each platform and integration with Shopify
So you see each social media platform boasts unique strengths, perfectly suited to different vibes and products. Here's a quick rundown to help you find your social media sweet spot, all with seamless Shopify integration.
Facebook (Meta) lets you effortlessly connect your store, allowing customers to buy directly from Facebook.
You can tag products directly in your posts on Instagram, making buying a breeze for your customers.
Though still new, Shopify integration is expected to be launched soon on TikTok, making selling even simpler.
Seamless Shopify integration allows customers to buy directly from your pins on Pinterest.
For a more hands-on approach to maximizing your sales potential across all platforms, consider the fractional sales experts at Activated Scale.
So you're ready to dive into creating content, but what types of content should you focus on to drive those sales on social media? Let's explore.
Creating Engaging Content for Sales On Social Media
Social media is a powerful tool for startups and small businesses to get in touch with potential customers and generate sales. But how do you cut through the noise and create content that truly resonates?
Here's the secret: Let go of the dry sales pitches and focus on creating engaging content that educates, entertains, and positions you as an authority in your industry.
This is how you'll get your target audience to stop scrolling and start seeing you as the solution to their problems.
Types Of Content That Drive Sales And Engagement
The social media landscape is a diverse beast. To truly dominate it, you need to speak each platform's language. Here's a cheat sheet to craft content that gets likes, shares, and sales:
Facebook:
- Post educational and informative content. Share blog posts, industry news, and helpful tips that establish you as an expert.
- Spark conversations. Ask questions, run polls, and encourage discussions relevant to your audience's needs.
- Showcase your company culture. Behind-the-scenes photos and videos add a human touch and build trust.
Instagram:
- Eye-catching visuals are key. Post high-quality photos, infographics, and stories that grab attention.
- Leverage the power of Instagram Reels. Create short, engaging videos that showcase your product or service in action.
- Run contests and giveaways. This is a fun way to boost engagement and attract new followers.
TikTok:
- Keep it short and sweet. TikTok thrives on bite-sized content. Think creative product demos, quick tutorials, or humorous industry takes.
- Embrace trends. Use trending sounds and hashtags to get your content seen by a wider audience.
- Partner with influencers. Collaborate with relevant TikTok creators to reach a targeted audience.
Pinterest:
- Focus on beautiful visuals. High-quality product photos and lifestyle images are essential.
- Create informative boards. Use boards to curate content that showcases your expertise and inspires your audience.
- Run targeted ads. Pinterest ads allow you to reach potential customers who are actively searching for products or services like yours.
Remember, the key to how to sell on social media is to provide valuable content that solves your audience's problems and positions you as a trusted resource. By tailoring your content to each platform, you can capture attention, drive engagement, and ultimately convert followers into customers.
And if you need extra help in creating that engaging content, the sales professionals at Activated Scale can provide the expertise you need.
Now that you're up to speed on engaging content, let’s talk about the power of product tags and how they can simplify the buying process while decoding how to sell on social media.
Using Product Tags While Selling On Social Media
It’s not okay to underestimate the power of a simple product tag! When creating engaging social media content for sales, ensure to tag your products in posts, stories, and reels. This makes it ridiculously easy for viewers to learn more and instantly see how your offerings solve their problems. It's a seamless way to turn social media browsing into qualified leads.
Take notes: how to sell on social media is all about making the buying journey smooth and frictionless.
Let’s move on to a game-changing strategy: live shopping and video content.
Tips for leveraging LIVE Shopping and Video Content
Live shopping is exploding on social media, offering a dynamic way to connect with potential customers and boost sales. Here are some hot tips to turn you into a live shopping pro on TikTok and Instagram:
- Plan your live stream. Choose a clear theme, product focus, and engaging format (demo, Q&A, tutorial).
- Promote your live event. Tease your live stream in advance using posts and stories to build anticipation.
- Be interactive. Respond to comments, answer questions, and encourage viewers to participate. This creates a personal connection and keeps them glued to their screens.
- Offer exclusive deals. Limited-time discounts or special offers during your live stream incentivize viewers to buy on the spot.
- Repurpose your content. Don't let your livestream disappear! Save the recording and edit it into shorter clips for future posts and stories.
Need more ideas or experts to run these effectively? Activated Scale can provide the right talent.
Leveraging LIVE shopping is just the beginning. Now, let's explore more social commerce features that can give you the edge on how to sell on social media
Utilizing Social Commerce Features
Forget likes and shares – social media is a treasure trove for sales when you understand how to tap into the power of social commerce features. Here's how to turn your social media following into a community of loyal fans and ready-to-pay customers.
Build Your Shopfront:
Facebook Shop and Instagram Shop: These built-in features let you showcase your products directly on your social media profiles. Make it easy for potential customers to browse, learn about your offerings, and ultimately buy. High-quality product photos, clear descriptions, relevant keywords, and easy checkout processes are key.
If setting up and managing these features feel overwhelming, consider reaching out to Activated Scale for experienced sales support.
Target the Right Audience:
Targeted Ads: Don't waste your efforts on generic ads! Utilize social media advertising platforms to reach highly targeted audiences who are most likely to be interested in your solutions. Leverage demographic data, industry interests, and even website visitor behavior to get laser-focused with your advertising.
Be There for Your Customers:
Social media allows for real-time interaction with potential customers. Respond promptly to questions and comments in Messenger or through platform comments. This personalized approach builds trust and positions you as a responsive and reliable business partner.
Explore Platform-Specific Features:
Many social media platforms offer additional features specifically designed for sales. For example, explore LinkedIn Lead Gen Forms to capture qualified leads directly through your social media profile.
Also read, Building High-Quality LinkedIn Sales Navigator Lists
The key is to stay updated on the latest features and experiment to see what works best for your audience.
Finally, let's figure out how to continually improve by monitoring your performance and absolutely nailing customer interaction.
Monitoring Performance and Engaging with Customers
Selling on social media is like playing chess, not checkers. To dominate the game, you need to track your moves, anticipate your opponent's next step (your audience's reactions), and adapt your strategy based on what works and what doesn't.
Track your success (and Not-So-Successes):
Most social media platforms offer built-in analytics dashboards. Use them to track key metrics like reach, engagement (likes, comments, shares), website clicks, and – the ultimate goal – sales conversions. Consider using social media management platforms that offer more comprehensive analytics, like follower demographics and competitor insights.
Don't get weighed down by meaningless metrics. While follower count is all things nice, prioritize metrics that indicate real engagement and sales potential. Are people clicking through to your website after seeing your posts? Are comments sparking meaningful conversations? These are the numbers that tell the real story.
Also read Improving and Measuring Your Sales Conversion Rate: Expert Strategies and Ways
Lead the Conversation:
Social media is all about two-way communication. Don't leave comments and messages hanging. Respond quickly and professionally, even to negative feedback. This shows your audience that you care and builds trust.
Use comments and messages as a chance to understand your audience's needs. Address their concerns, answer their questions, and showcase how your product or service solves their problems. This personalized approach can turn curious commenters into loyal customers.
Learn, Adapt, and Tweak:
Don't be afraid to experiment with different content formats and posting times. Use your analytics to see what resonates with your audience and adjust your strategy accordingly. For example, if you see low engagement on long-winded posts, try switching to shorter, snappier content.
Negative comments or questions might be disheartening, but they're valuable insights. Use them to identify areas for improvement in your product, messaging, or content strategy. Remember, happy customers are your biggest advocates, so listen to their feedback and make adjustments as needed.
Go beyond your own profiles! Use social listening tools like Brandwatch, Sprout Social, and BuzzSumo to track industry conversations and see what people are saying about your brand (or your competitors). These tools can help you identify trending topics, address potential issues, and tailor your social media strategy for maximum impact.
Being a data-savvy social media genius who feeds on audience engagement, you can transform your social media presence from a one-way broadcast channel to a well-tuned social selling machine. The keys to social media success are establishing connections and giving your audience something of value.
So, listen attentively, adapt strategically, and watch your sales climb as you master the art of how to sell on social media.
Business owners looking to optimize this process can look to Activated Scale for specialized sales expertise to improve performance and engagement.